We're Here to Help
Have a question about a product, order, shipping, tracking, return, or refund? The Seshades support team is here to help.
Contact Form
Phone
Customer Support Hours
Monday–Saturday, 24 hours a day
We can assist with:
- Product questions
- Orders and order status
- Shipping and delivery
- Order tracking
- Returns and refunds
- Damaged or incorrect products
- General inquiries
Order Support
When contacting us about an existing order, please provide:
- Full name
- Order number
- Email used at checkout
- Product name
- Description of your issue
- Tracking number, if applicable
- Photos for damaged or incorrect products
This information helps us locate your order and assist you more efficiently.
Shipping Questions
Seshades currently ships within the United States only and offers free shipping on eligible U.S. orders.
Processing: 1–3 business days
Estimated delivery: 3–7 business days after processing and shipment
Delivery estimates may vary due to carrier delays, weather, holidays, transportation disruptions, or other circumstances outside our direct control.
Returns & Damaged Products
Seshades accepts eligible returns within 30 days of delivery.
For damaged or incorrect products, please contact us within 24–48 hours of delivery.
For eligible damaged or incorrect-item returns, Seshades covers the applicable return shipping cost.
Please contact us before sending any product back so we can provide the appropriate return instructions.
Important Return Notice
Please do not send returns or other products to our business address unless Seshades has specifically instructed you to do so. Contact our support team first so we can provide the correct return instructions.
Business Information
Seshades
225 S Newhope St
Santa Ana, CA 92704
United States
Email: support@seshades.com
Phone: +1 (310) 981-7121
Seshades — Thoughtful storage solutions for beautifully organized spaces.