Privacy Policy

Last Updated: August 23, 2026

At Seshades, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you when you visit or purchase from seshades.com.

By using our website or placing an order, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with Seshades, we may collect information that you provide directly.

This may include:

Name
Billing and shipping address
Email address
Phone number
Order information
Payment-related information
Account information
Customer support communications
Information you provide through forms or other website interactions

We only request information that is reasonably necessary to provide our services, process orders, communicate with customers, and operate our website.

2. Payment Information

When you make a purchase, payment information is processed through the payment services available at checkout.

Seshades does not need to retain your complete payment card details to process your order.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

3. Information Collected Automatically

When you browse our website, certain technical information may be collected automatically.

This may include:

IP address
Browser type
Device information
Operating system
Pages viewed
Referring pages
Website interactions
Approximate usage and session information

This information may help us maintain website functionality, understand how visitors use our store, improve performance, and protect the website from misuse.

4. How We Use Your Information

We may use information we collect to:

Process and fulfill orders
Provide shipping and tracking information
Process returns and refunds
Respond to customer inquiries
Provide customer support
Communicate about orders
Maintain customer accounts
Improve our products and website
Detect and prevent fraud or unauthorized activity
Maintain website security
Comply with applicable legal obligations

We do not use customer information for purposes that are unrelated to the operation of our business without an appropriate legal basis or applicable permission.

5. Order & Transaction Information

When you place an order, we use relevant information to fulfill your purchase.

This may include using your:

Name
Shipping address
Email address
Phone number
Order details

for purposes such as order confirmation, processing, shipment, delivery, customer support, returns, refunds, and related communications.

6. Shipping & Service Providers

To fulfill orders, Seshades may share necessary information with service providers involved in operating our store.

Depending on the transaction, these may include:

Payment processors
Shipping and delivery providers
Order fulfillment providers
Website and technology providers
Customer support services

These providers receive information only as reasonably necessary to perform the services they provide.

7. Cookies & Similar Technologies

Seshades and certain third-party services may use cookies or similar technologies.

Cookies may help us:

Keep the website functioning
Remember preferences
Maintain shopping cart functionality
Understand website usage
Improve website performance
Support relevant website features

You may be able to control or restrict cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

8. Marketing Communications

If you voluntarily subscribe to marketing communications from Seshades, we may use your email address to send information such as product updates, announcements, or promotional communications.

You may unsubscribe from marketing emails by using the unsubscribe option included in the applicable communication.

Transactional communications, such as order confirmations, shipping updates, and important service messages, may still be sent when necessary to fulfill your order or provide requested services.

9. Customer Support Communications

When you contact Seshades, we may retain information contained in your communication so that we can respond to your request, maintain customer service records, resolve issues, and improve our support processes.

Please avoid sending sensitive personal information that is not necessary to resolve your request.

10. Information Sharing

Seshades does not sell your personal information as a standalone customer data product.

We may share information when reasonably necessary with service providers that help us operate our business, including payment, shipping, technology, fulfillment, and customer support providers.

We may also disclose information when required to:

Comply with applicable law
Respond to valid legal requests
Protect our rights or property
Prevent fraud or abuse
Protect the security of our website or customers

11. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

Customers should also take reasonable steps to protect their account credentials and devices.

12. Data Retention

We retain personal information for as long as reasonably necessary for purposes such as:

Providing services
Maintaining transaction records
Customer support
Accounting and business operations
Resolving disputes
Meeting legal and regulatory obligations

The appropriate retention period may vary depending on the type of information and the reason it was collected.

13. Third-Party Websites & Services

Our website may contain links or integrations involving third-party websites and services.

Third-party services operate under their own privacy policies and terms.

Seshades is not responsible for the privacy practices of independent third parties that are not controlled by Seshades.

We recommend reviewing the applicable privacy policy before providing personal information to a third-party service.

14. Children's Privacy

Seshades does not knowingly collect personal information from children in violation of applicable privacy laws.

Our website and products are intended for general consumers and are not specifically directed toward children.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the situation.

15. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information.

These may include the ability to request information about, access, correct, or delete certain personal information.

You may also have the right to opt out of certain marketing communications.

To submit a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests to help protect customer information.

16. Email Preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

Please note that unsubscribing from marketing communications does not necessarily stop essential transactional communications related to orders, shipping, account activity, or customer service.

17. Changes to This Privacy Policy

Seshades may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

When we make changes, we will update the Last Updated date shown at the beginning of this policy.

We encourage customers to periodically review this page for the latest information.

18. Contact Seshades About Privacy

If you have questions about this Privacy Policy or want to submit a privacy-related request, contact us:

Seshades
225 S Newhope St
Santa Ana, CA 92704
United States

Email: support@seshades.com
Phone: +1 (310) 981-7121

Customer Support Hours:
Monday–Saturday, 24 hours a day

19. Important Information

This Privacy Policy describes Seshades' general privacy practices for seshades.com.

Specific privacy practices may also be governed by the policies of third-party services used to process payments, provide shipping, operate website features, or deliver other services.

Where applicable, those third parties are responsible for their own privacy practices.

Seshades

Thoughtful storage solutions for beautifully organized spaces.

225 S Newhope St
Santa Ana, CA 92704
United States

support@seshades.com
+1 (310) 981-7121